SET UP A DIRECT DEBIT

With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance on the due date.

There are two ways you can set up your direct debit:

  1. Call us on {{result.PhoneNumber}} to complete a paperless direct debit from your bank account or credit card.
  2. Complete our online direct debit form below.

Set up a direct debit

Direct debit FAQs
  • What is the frequency for payments?
    Your payments are made monthly. The amount that you owe is taken out of you bank account or credit card after you've received your bill.
  • When do the payments get made?
    Your bill is always paid on the due date, so you never need to think about your bill at all. If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
  • Changing or cancelling your direct debit.
    If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.
  • What is the cost?
    There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.

    Please note there is a surcharge of 1.5% for Visa/Mastercard and 3% for Amex/Diners.
Preparing direct debit form
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Thanks, your direct debit has been saved.

I/We authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (User ID No 342190, 342191, 428198) to debit my/our account at the Financial Institution identified above through the Bulk Electronic Clearing System (BECS) in accordance with this Direct Debit Request. I understand dishonoured direct debit payments may result in a $21.90 dishonour fee. By agreeing to this form, I/We authorise Ezidebit, acting on behalf of the Business, to debit payments from my specified Credit Card above, and I/We acknowledge that Ezi Arc Energy Group will appear as the merchant on my credit card statement. I understand dishonoured direct debit payments may result in a $21.90 dishonour fee. There is a surcharge of 1.5% for Visa/Mastercard or 3.5% for Amex/Diners.

I agree to the terms and conditions of the direct debit request and service agreement.